Terms & Conditions

 Welcome to Skywork online shop.

The Terms and Conditions below shall apply to all use of Skywork online shop’s Website (the "Website") and online order through the Website, and register to become a Skywork eshop member. 

Skywork Creations Co. owns and operate this Website. By visiting the Skywork online shop website (“Skywork e-shop”), you are accepting and consenting to be bound by the terms of used provided herein, as well as the Privacy Policy. Please read and agree our terms and conditions before placing an order.


“Customer”, “You” “Your” or “User” means any person using or visiting the Skywork e-shop website.

"Company", "Us" or "We" means Skywork e-shop website

“Skywork”, “Skywork e-shop”, “Skywork Creations” means Skywork Creations Co.

“Goods” means any goods supplied or to be supplied by the Skywork to the Customer

“Terms” means these terms and conditions.

Privacy Policy

Our privacy policy, which sets out how we will use your information, please refer to our privacy policy page.

Intellectual Property, Design, Software and Content

The intellectual property rights in all design, software, and content (including photographic images) made available. The property of Skywork e-shop are protected by copyright laws and all such rights are reserved by us. You may store, print and display the content supplied solely for your own personal use. But you are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, or copies of the content. 

Terms of Sale

When you are placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order process. Price may be subject to change any time at the discretion of Skywork Creations Co. Despatch times may vary according to availability and subject to any delays resulting from postal delays which we will not be responsible.

1. Order

When you place an order and it is confirmed, you will receive an acknowledgement e-mail confirming receipt of your order. it will list you order detail.

2. Product Pricing and Availability

While we do make sure all details, descriptions and prices which appear on the product description are accurate, errors may occur. If we discover an error in the price which you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we discover any goods you have ordered are out of stock, we will inform you whether cancel the order or wait for the production as soon as possible. If we unable to contact you we will treat the order as cancelled.  If the order was cancelled and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. For the oversee customer, VAT (Value Added Tax) is not included in the price, it will be added and payable by you at the appropriate rate. The cost of packaging and postage/carriage is shown separately and (in the case of special or overseas orders) will be quoted by us on request. You need to pay separately or together with the price of the Goods. All published prices are subject to change at any time without notice.


3. Product Description

While every effort is made to display the colours of our products appearing on this website as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour, texture or details of the actual product displayed on your computer monitor will be completely accurate. And it is possible that the product colour can be slightly different from the photo.

​Especially on natural Gemstone, its colour displayed on this Website without any guarantees. Unless expressly stated to the contrary to the fullest extent permitted by law, Skywork Creations Co. shall not be liable for any inconsistency.

4. Ordering online and Privacy

Any information which you are required to provide when ordering Goods online is accurate and complete. This information is used for placing the order and not to transfer to any third party. 

When an order is made online, the order confirmation issued by the company clearing the credit/debit card payment. It does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and an order will only be confirmed when it is verified by us.  Any error during ordering process due to technical or other reasons beyond our control entitles.  We are not to treat the order as being binding on us

5. Payment

Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. We must receive payments by credit card company or its agent, or Paypal in full before goods are delivered.

6. Delivery

We will give you an estimated delivery date for your purchase and normally it is within one week. We will arrange for packing and you can decide on the method of delivery either by post, courier or otherwise.

7. Cancellation or Amendment of Orders

We cannot make any amendments or cancel orders once they have been submitted and dispatched.

8. Faulty goods and returns.

Goods are classified as faulty if they are received damaged. You need to inform us within 7 days after you receive the goods.  If you would like to exchange a faulty item, please be aware that we can only replace it for the same product in the same colour and style, subject to availability. Please notes that items are not considered to be faulty if the damaged due to the careless, any wear and tear, accidental damage or failure by you or by any third party.  Where possible, we can offer to repair faulty items.  If you wish to return a faulty goods, then you should email us at esales@theskywork.com and  return the faulty good to our company address.  

9. Warranties and liability 

We warrant to you that the Goods ordered by you will meet the description as shown on our website (or any other description given to you in writing). Any damaged due to the careless, any wear and tear, accidental damage or failure by you or by any third party is not our responsibility. 

10. Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Skywork e-shop.


Terms of site

The website address of Skywork e-shop, eshop.theskywork.com, provides users with access to sales of jewellery items online (the "Service"). You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Skywork e-shop. 

1. Linking to this Website

You may link to our home page or other page, provided you do so in a way that is legal,  but you must not establish a link from to any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. 

2. Intellectual Property, Design and Content

The copyright and other ownership rights (known as "Intellectual Property Rights") in this Website and its contents (including design, text, logos, trade names, graphics, photo and any other material) are owned by Skywork Creations Co. You must not yourself or allow anyone else to publish, copy, distribute or modify any of the content of this Website. But your may view or print it for personal use only.  Any other use is strictly prohibited without our prior written consent. 

3. Indemnity

You agree to indemnify to Skywork e-shop, its directors, officers, employees, consultants, agents, and affiliates, or any and all third party claims (including, but not limited to, legal fees) if you breach the Terms and condition agreement.

4. Variation

Skywork e-shop shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the product, description, price and/or any page of this Website.

5. Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

6. Waiver

If you breach these Terms and  and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.


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